If you are sensitive or allergic to plush or wool materials, please use this product with caution.

All product images on the website are for reference only. Size, colour and details of the actual product may vary. In case of differences, the actual product shall prevail.

All packaging is only intended for protection against damage during transportation. Please note that we cannot replace any packaging even if it is damaged during transit. Thank you for your understanding and support.

To protect mutual interests, please check the package as soon as possible to ensure the contents are complete and undamaged. When opening the package, make sure to record a video of the entire unboxing process (starting with the SF Express box, unboxing step by step, and clearly showing all the contents).

Should you need to request an exchange, you must provide the complete and clear unboxing video in full as evidence and submit your request within 3 days of receiving the package. Thank you for your cooperation.